Login service impacted
Incident Report for AfterShip
Resolved
This incident has been resolved.
Posted Sep 17, 2020 - 04:36 HKT
Update
We are continuing to monitor for any further issues.
Posted Sep 17, 2020 - 04:33 HKT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2020 - 04:32 HKT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 17, 2020 - 04:16 HKT
Investigating
We have observed an issue with login service. The users are unable to login.

Impacted services:

AfterShip
Returns Center
Postmen
Automizely
Posted Sep 17, 2020 - 03:25 HKT
This incident affected: Secure Web Portal.