Due to a human mistake, the
- Branded Returns Portal
services were brought down at 2018-04-17 15:56:11 HKT.
As soon as we realized our mistake, we restored the service by using a backup system.
Services, with the exception of docs.aftership.com & branded return portal, had resumed to normal at 2018-04-17 16:54:11 HKT.
We are working to restore the services as quickly as we can.
We will keep you up-to-date on the status of this outage. Sincerely we apologize for the inconvenience that this incident might have caused. We will work to prevent this from happening again in the future