Service degradation
Incident Report for AfterShip Tracking
Resolved
This incident has been resolved. All services are working as expected.
Posted Apr 22, 2019 - 00:17 EDT
Monitoring
Services are back to normal. We will continue to monitor the situation.
Posted Apr 22, 2019 - 00:06 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 21, 2019 - 23:58 EDT
Update
We are continuing to investigate this issue.
Posted Apr 21, 2019 - 23:36 EDT
Update
We are continuing to investigate this issue.
Posted Apr 21, 2019 - 23:35 EDT
Investigating
At 21:45 EST, service degradation alert is received. AfterShip engineering team is assessing the impact and working on restoring the services.
Posted Apr 21, 2019 - 23:32 EDT
This incident affected: API, Public Web Portal, Secure Web Portal, and Couriers Tracking System.