Quota consumption increased due to order sync issue
Incident Report for AfterShip
Resolved
The incident has been resolved and the service is fully operational.
Posted Sep 27, 2024 - 05:36 EDT
Update
Our team is dedicatedly working on this concern and we expect to complete the fix by September 27, 2024, at 9:00 AM UTC.

We appreciate your patience with us.
Posted Sep 26, 2024 - 09:02 EDT
Investigating
We have identified that some Feed users are experiencing unexpected quota deductions. AfterShip is working actively to resolve the issue, and any erroneous quota deductions will be automatically credited to your account.

We will provide further updates on our progress.
Posted Sep 26, 2024 - 07:04 EDT
This incident affected: Admin Portal (Feed).
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