AfterShip admin - Login issue reported by a few users
Incident Report for AfterShip
Resolved
The issue has been fixed.
Posted Feb 11, 2020 - 04:23 HKT
Update
A hotfix is in progress and full recovery is expected within the next 2 hours.
Posted Feb 11, 2020 - 01:32 HKT
Identified
Our team has identified the issue and is working on a fix. Following sites are impacted.
AfterShip admin
Returns Center admin
Automizely admin
Posted Feb 11, 2020 - 01:04 HKT
Investigating
Our engineering team is currently investigating login issue reported by a couple of users while accessing https://admin.aftership.com
Posted Feb 10, 2020 - 23:59 HKT
This incident affected: Secure Web Portal.