All Systems Operational

Public API Operational
Tracking Operational
Returns Operational
Shipping Operational
Protection Operational
Parser Operational
Commerce Operational
Members Operational
Address Operational
Warranty Operational
Personalization Operational
Admin Portal Operational
Tracking Operational
Returns Operational
Personalization Operational
Feed Operational
EDD Operational
Shipping Operational
Protection Operational
Green Operational
Email Operational
SMS Operational
Popups & Forms Operational
Reviews Operational
Page Builder Operational
Affiliate Operational
Couriers Tracking System Operational
Couriers Shipping System Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance – Purolator Freight Services Feb 28, 2026 07:00 - Mar 1, 2026 07:00 EST

Purolator will be performing planned system maintenance for their Freight technology platforms from Saturday, 28 February 2026 at 12:00 PM UTC until Sunday, 1 March 2026 at 12:00 PM UTC.

During this maintenance window, Freight services in E-Ship Web Services (EWS) and E-Ship Server (ESS) will be temporarily unavailable.

Expected Impact:
- Track, Estimate and create Freight shipments
- Request pickups for Freight shipments

Please note that Courier services will remain fully operational during this timeframe.

We appreciate your patience and understanding during this period.

Posted on Feb 15, 2026 - 23:56 EST
Feb 16, 2026

No incidents reported today.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Completed - The scheduled maintenance has been completed.
Feb 4, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 04:00 EST
Scheduled - DPD UK will be performing planned system maintenance on their Tracking services on Wednesday, 4 February 2026, from 09:00 AM UTC to 05:00 PM UTC.

During this maintenance window, the DPD UK Tracking API will be temporarily unavailable. As a result, tracking updates for DPD UK shipments may not be accessible during this time.

This is a planned maintenance activity from DPD team, and there will be no changes to data structures or API behaviour once services are restored.

We appreciate your patience and understanding during this period.

Feb 3, 08:44 EST
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.