Update - Our team is still working on getting this concern fixed. We'll keep you posted on the progress.
We appreciate your patience with us.
Oct 24, 2024 - 21:31 EDT
Update - We are still working on getting this concern fixed. We'll keep you posted on the progress
Oct 17, 2024 - 06:28 EDT
Update - Our team is dedicatedly working on this concern to get it fixed as soon as possible. We'll keep you posted on the progress
Oct 15, 2024 - 07:08 EDT
Investigating - We have been facing issues while getting the tracking updates for the carrier "mondialrelay" since 2024-10-14 16:00 UTC.
Our team is working on priority to fix it. We'll update you on the progress.
Oct 14, 2024 - 21:58 EDT
Resolved -
The incident has been resolved and the services are fully operational.
Thank you for your patience.
Oct 29, 20:45 EDT
Investigating -
We found that Omniparcel label service has been unavailable since 2024-10-29 at 10:59 UTC. All return labels for the parcel failed to be generated.
We’re coordinating with the courier to resolve the issue promptly and will keep you updated on our progress.
Oct 29, 11:13 EDT
Resolved -
The incident has been resolved and the service is fully operational.
Oct 25, 13:23 EDT
Update -
While Klaviyo is actively working on resolving the issue, we have found that reconnecting the integration can help restore normal service, kindly reconnect your Klaviyo integration.
We'll keep you posted on the progress
Oct 24, 01:08 EDT
Investigating -
Some accounts using Klaviyo integration with AfterShip Tracking are experiencing a rate limit error, causing notification triggers to fail.
Our team is actively collaborating with Klaviyo to resolve this issue, and we'll keep you updated on our progress.
Oct 23, 08:44 EDT
Completed -
The scheduled maintenance has been completed.
Oct 20, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:00 EDT
Scheduled -
Please be advised of the following important service update from FedEx. Customers using FedEx® Returns Technology services may be unable to process certain transactions. The user using the FedEx QR code will only be impacted.
FRT Planned System Outage Update Notification October 19, 2024 Start Date and Time: Saturday, October 19, 2024, 11:00 p.m. CT End Date and Time: Sunday, October 20, 2024, 05:00 a.m. CT Expected Duration: 6 hours
Oct 18, 06:58 EDT