All Systems Operational

Public API Operational
Tracking Operational
Returns Operational
Shipping Operational
Protection Operational
Parser Operational
Commerce Operational
Members Operational
Address Operational
Warranty Operational
Personalization Operational
Admin Portal Operational
Tracking Operational
Returns Operational
Personalization Operational
Feed Operational
EDD Operational
Shipping Operational
Protection Operational
Green Operational
Email Operational
SMS Operational
Popups & Forms Operational
Reviews Operational
Page Builder Operational
Affiliate Operational
Couriers Tracking System Operational
Couriers Shipping System Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Canpar] Shipping & Tracking API – Planned outages Feb 1, 2026 20:00-22:00 EST

Canpar will be performing brief maintenance on their Shipping & Tracking Services on Monday, 2 February starting at 01:00 AM to 03:00 AM UTC.

During these times, all Shipping & Tracking APIs and some web services will be temporarily unavailable.

We appreciate your patience with us.
Posted on Jan 28, 2026 - 03:16 EST
System Metrics Month Week Day
www.aftership.com Uptime ?
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Personalization API Uptime ?
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Protection API Uptime ?
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Parser API Uptime ?
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Jan 28, 2026
USPS Label Generation Failure. Start Time - 2026/01/27 15:32 UTC - End Time - 2026/01/28 03:54 UTC
Resolved - This incident has been resolved.
Jan 28, 01:02 EST
Identified - We are working with USPS to resolve it as soon as possible.
Jan 27, 12:19 EST
Investigating - Users may receive a rate limit error while generating a label for USPS carrier. We are currently investigating this issue.
Jan 27, 11:36 EST
Jan 27, 2026
Carrier Asendia is currently unavailable (Slugs: asendia-de, asendia-hk, asendia-uk, asendia) - Start Time: 2026-01-25 06:30:00 AM UTC - End Time: 2026-01-27 07:46:00 AM UTC
Resolved - This incident has been resolved.
Jan 27, 03:05 EST
Investigating - The carrier Asendia is currently unavailable, resulting in no updates for the associated shipments. We will keep you posted on further updates.
Jan 26, 03:01 EST
Jan 26, 2026
Jan 25, 2026
Anomalies With TikTok Shop API Causing Increased Latency & Data Syncronization Issue. [Start time: 2026/01/25 8:50 AM UTC] - [End Time 2026/01/25 12:07 UTC]
Resolved - This incident has now been resolved.
Jan 25, 12:38 EST
Identified - We are currently experiencing widespread anomalies with the TTS API. TTS API 5xx errors and increased latency.
This has further resulted in disruptions to data synchronization.

We are working with the TTS team to get this resolved
Jan 25, 07:04 EST
Jan 24, 2026
Swiss Post is currently unavailable (Slug: swiss-post) - Start Time: 2026/01/24 9:30 PM UTC - End Time 2026/01/25 02:00:00 UTC
Resolved - This incident has been resolved.
Jan 24, 23:09 EST
Update - We are continuing to investigate this issue.
Jan 24, 22:52 EST
Investigating - Carrier Swiss-post is currently unavailable.
Jan 24, 22:35 EST
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Carrier DPD France[Formerly Exapaq] Is Currently Unavailable - Start Time: 2026/01/19 1:23 PM UTC - End Time 2026/01/21 10:11 AM UTC
Resolved - This incident has been resolved.
Jan 21, 05:23 EST
Update - We are continuing to investigate this issue.
Jan 21, 05:23 EST
Investigating - The Carrier DPD France (Formerly Exapaq) is currently available resulting in no tracking updates for associated shipments. We are investigating this further.
Jan 20, 01:07 EST
Jan 20, 2026
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

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