AfterShip Status

[thailand-post] is currently unavailable

Investigating - We have been facing issues while getting the tracking updates for the carrier "thailand-post" since 2024-11-07 19:04 HKT.

Our team is working on a priority to fix it. We'll update you on the progress
Nov 07, 2024 - 22:02 EST

[emirates-post] is currently unavailable

Investigating - We have been facing issues while getting the tracking updates for the carrier "emirates-post" since2024-11-07 17:50 HKT

Our team is working on a priority to fix it. We'll update you on the progress
Nov 07, 2024 - 21:59 EST

Public API Operational

Tracking Operational

Returns Operational

Shipping Operational

Protection Operational

Parser Operational

Commerce Operational

Members Operational

Address Operational

Warranty Operational

Personalization Operational

Admin Portal Operational

Tracking Operational

Returns Operational

Personalization Operational

Feed Operational

EDD Operational

Shipping Operational

Protection Operational

Green Operational

Email Operational

SMS Operational

Popups & Forms Operational

Reviews Operational

Page Builder Operational

Affiliate Operational

Couriers Tracking System Partial Outage

Couriers Shipping System Operational

Support Operational

Third party services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

www.aftership.com Uptime

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Tracking API Uptime

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Returns API Uptime

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Shipping API Uptime

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Commerce API Uptime

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Personalization API Uptime

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Protection API Uptime

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Parser API Uptime

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Past Incidents

Nov 10, 2024

No incidents reported today.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

[ilyanglogis] label service is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 7, 01:12 EST

Investigating - We found that "ilyanglogis" label service has been unavailable since 2024-11-07 at 03:00 AM UTC. All Shipping labels for the parcel failed to be generated.

We’re coordinating with the courier to resolve the issue promptly and will keep you updated on our progress.
Nov 7, 00:20 EST

Nov 6, 2024

[dpd-uk] is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 6, 22:25 EST

Identified - The carrier has started recovering. Our team is closely monitoring the performance.

We'll update you further once it will fully resolved.
Nov 6, 20:30 EST

Update - Our team is still working to get it fixed. We appreciate your patience with us.
Nov 6, 19:02 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "dpd-uk" since 2024-11-06 06:40 HKT.

Our team is working on a priority to fix it. We'll update you on the progress.
Nov 6, 01:19 EST

[interlink-express-reference] is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 6, 20:28 EST

Update - Our team is still working to get this fixed. We appreciate your patience with us.
Nov 6, 19:03 EST

Investigating - We have been facing issues while getting the tracking updates for the carrier "interlink-express-reference" since 2024-11-06 06:40 HKT.

Our team is working on a priority to fix it. We'll update you on the progress
Nov 6, 01:23 EST

Nov 5, 2024

No incidents reported.

Nov 4, 2024

[mondialrelay] is currently partially unavailable

Resolved - The incident has been resolved and the services are fully operational.
Nov 4, 01:07 EST

Update - Our team is still working on getting this concern fixed. We'll keep you posted on the progress.

We appreciate your patience with us.
Oct 24, 21:31 EDT

Update - We are still working on getting this concern fixed. We'll keep you posted on the progress
Oct 17, 06:28 EDT

Update - Our team is dedicatedly working on this concern to get it fixed as soon as possible. We'll keep you posted on the progress
Oct 15, 07:08 EDT

Investigating - We have been facing issues while getting the tracking updates for the carrier "mondialrelay" since 2024-10-14 16:00 UTC.

Our team is working on priority to fix it. We'll update you on the progress.
Oct 14, 21:58 EDT

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

[vnpost] is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Oct 31, 21:05 EDT

Investigating - We have been facing issues while getting the tracking updates for the carrier "vnpost" since 2024-10-29 23:15 HKT.

Our team is working on a priority to fix it. We'll update you on the progress.
Oct 30, 23:57 EDT

Oct 30, 2024

Oct 29, 2024

[omniparcel] label service is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.

Thank you for your patience.
Oct 29, 20:45 EDT

Investigating - We found that Omniparcel label service has been unavailable since 2024-10-29 at 10:59 UTC. All return labels for the parcel failed to be generated.

We’re coordinating with the courier to resolve the issue promptly and will keep you updated on our progress.
Oct 29, 11:13 EDT

Oct 28, 2024

No incidents reported.

Oct 27, 2024

[royal-mail] is currently unavailable

Resolved - The incident has been resolved and the services are fully operational.
Oct 27, 01:38 EDT

Update - We are continuing to investigate this issue.
Oct 26, 20:25 EDT

Investigating - We have been facing issues while getting the tracking updates for the carrier "royal-mail" since 2024-10-26 23:06

Our team is working on priority to fix it. We'll update you on the progress.
Oct 26, 20:21 EDT