AfterShip tracking GET API returned tracking not found error

Incident Report for AfterShip Tracking

Resolved

Start time: 2 March 2023 at 3:58 AM EST
End time: 2 March 2023 at 8:08 PM EST
Impacted API endpoint: GET api.aftership.com/v4/trackings/:slug/:tracking_number

During the impacted period, the above GET API endpoint returned meta "4004 BadRequest Tracking does not exist" incorrectly. All other API endpoints worked as expected.

The issue has been identified and a fix has been applied.

Posted Mar 02, 2023 - 03:58 EST