Update - We are still investigating this issue and will continue to provide updates on its status.
Nov 15, 2023 - 01:42 EST
Investigating - We are facing issues while getting the tracking updates with the carrier "xpressbees" from 2023-11-06 19:04 (UTC+8) due to the official carrier website updation.

Our team is working on getting this fixed on priority.

Nov 06, 2023 - 21:01 EST
Investigating - We are facing issues while getting the tracking updates from the carrier "spanish-seur" from 2023-10-24 19:26 (UTC+8)

Our team is monitoring and working on getting this fixed on priority.

Oct 26, 2023 - 00:34 EDT
API ? Operational
Public Web Portal ? Operational
Secure Web Portal ? Operational
Couriers Tracking System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
api.aftership.com Uptime ?
Fetching
www.aftership.com Uptime ?
Fetching
Past Incidents
Nov 28, 2023

No incidents reported today.

Nov 27, 2023
Resolved - The carrier "australia-post" working normally and services are operational now.
Nov 27, 00:10 EST
Investigating - We are facing issues while getting the tracking updates with the carrier "australia-post" from 2023-11-27 09:30 (UTC+8), the reason is the official web(https://auspost.com.au/mypost/beta/track/search) is unavailable(Tracking is down for maintenance) now. We will keep monitoring.
Nov 26, 22:25 EST
Nov 26, 2023
Nov 25, 2023

No incidents reported.

Nov 24, 2023
Resolved - The carrier "latvijas-pasts" working normally now since 2023-11-24 14:40(UTC+8)
Nov 24, 02:54 EST
Investigating - We are facing issues while getting the tracking updates from the carrier "Latvijas Pasts" from 2023-11-23 05:22 (UTC+8), the reason is the official web(https://www.pasts.lv/) is unavailable now. We will keep monitoring.
Nov 23, 01:59 EST
Nov 23, 2023
Resolved - The carrier thailand-post working normally now.
Nov 23, 01:20 EST
Update - We have fixed the issue temporarily and new trackings are receiving updates. The team is working to resolve it completely.
Nov 22, 10:50 EST
Investigating - We are currently experiencing issues while getting the tracking updates from the carrier "thailand-post"

Our team is monitoring and working on getting this fixed on priority.

Nov 22, 10:27 EST
Nov 22, 2023
Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023
Resolved - New SMS-sending services are back to normal and the backlogs will cleared in 14:30 - 15:00 HKT.
Nov 16, 01:24 EST
Investigating - Currently, the SMS sent to US Verizon numbers can not be delivered. Our team is checking this on priority to get it fixed.

Affected products: AfterShip Tracking only (do not include AfterShip Tracking notification 2.0 users)

Affected country/region: USA Verizon numbers

Nov 15, 13:14 EST
Nov 15, 2023
Resolved - Services are operational and the backlogs will be cleared within 1-hour timeline.
Nov 15, 00:09 EST
Identified - Services are back to normal and the backlogs will be cleared within 1 hour.
Nov 14, 23:54 EST
Update - We are in the process of investigating the issue and the product affected by the SMS issue is AfterShip Tracking, Other products are not affected. AfterShip Tracking notification 2.0 users (migrated to the new tracking notification system) are also not affected.
Nov 14, 22:44 EST
Update - We are continuing to investigate this issue.
Nov 14, 21:32 EST
Investigating - Currently sms to USA and Canada are undeliverable. Our team is checking this on priority to get it fixed.
Nov 14, 21:18 EST
Nov 14, 2023