AfterShip Status

All Systems Operational

API Operational

Public Web Portal Operational

Secure Web Portal Operational

Couriers Tracking System Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

api.aftership.com Uptime

Fetching

www.aftership.com Uptime

Fetching

Past Incidents

Jun 17, 2021

No incidents reported today.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

admin.aftership.com and admin.returnscenter.com are down

Resolved - This incident is resolved.
Jun 8, 06:55 EDT

Monitoring - A fix has been implemented and both portals are working now. We are monitoring it for a while just to make sure everything is in place.
Jun 8, 06:51 EDT

Identified - Our engineers have identified some issue with our payment portal that is causing the issue.
We are working on a fix.
Jun 8, 06:28 EDT

Update - We are continuing to investigate this issue.
Jun 8, 06:23 EDT

Investigating - Our team identified an issue in our system because of which our services are affected.

Affected services:

admin.aftership.com
admin.returnscenter.com

Start Time: 06:03 PM HKT
Our engineers are working on a fix and services will be available soon.
Jun 8, 06:21 EDT

GET API and Tracking Page Incident

Resolved - We observed the below incident during the period of 10:33 am, HKT - 11:08 am, HKT:
- Data loading Issue: tracking detail page in admin.aftership.com.
- GET API: 400 error while calling api.aftership.com/v4/trackings/:id endpoint

This was caused due to an upgrade at our end which was quickly rolled back and the system is back to normal.
Jun 8, 01:23 EDT

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

TNT - Delayed Tracking Updates

Resolved - The issue has been resolved and all services are back to normal for TNT
Jun 3, 01:41 EDT

Identified - This issue has been identified and engineers are working on the fix
Jun 2, 23:40 EDT

Investigating - Due to an ongoing issue, there might be some delay in getting delivery updates. We will keep an eye out and update here once resolved.
Slug: tnt
Jun 2, 08:51 EDT

UPS - Delayed Tracking Updates

Resolved - The issue has been resolved and all services are back to normal for UPS
Jun 3, 01:40 EDT

Investigating - Due to an ongoing issue, there might be some delay in getting delivery updates. We will keep an eye out and update here once resolved.
Jun 2, 23:45 EDT