AfterShip Status

All Systems Operational

API Operational

Public Web Portal Operational

Secure Web Portal Operational

Couriers Tracking System Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

api.aftership.com Uptime

Fetching

www.aftership.com Uptime

Fetching

Past Incidents

Sep 20, 2020

No incidents reported today.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

Resolved - This incident has been resolved.
Sep 17, 04:36 HKT

Update - We are continuing to monitor for any further issues.
Sep 17, 04:33 HKT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 04:32 HKT

Identified - The issue has been identified and a fix is being implemented.
Sep 17, 04:16 HKT

Investigating - We have observed an issue with login service. The users are unable to login.

Impacted services:

AfterShip
Returns Center
Postmen
Automizely
Sep 17, 03:25 HKT

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

Timeout error while accessing the login page

Resolved - All services are back to normal now. We will keep on monitoring for some time.
Sep 13, 15:36 HKT

Identified - We are currently experiencing a timeout error while accessing the web services due to some issues with our network provider services. All products are impacted. The team is working on it and it shall be fixed soon. Only the APAC region is impacted, NA and EU regions are working fine.
Sep 13, 15:19 HKT

Sep 12, 2020

Delayed tracking updates

Resolved - The issue with delayed tracking updates has been fixed. All services are back to normal.
Sep 12, 01:52 HKT

Identified - The issue has been fixed for the below-mentioned carriers:

Yodel International
Hermes Germany
Newgistics
Chronopost Portugal(DPD)

The team is still working on the fix for DHL Express, Deutsche Post DHL, and Australia Post.
Sep 12, 00:31 HKT

Investigating - We have observed a delay in tracking updates from the below-mentioned carriers.

Yodel International
Hermes Germany
DHL Express
Newgistics
Chronopost Portugal(DPD)
Deutsche Post DHL

The team has identified the issue and working on the fix.
Sep 12, 00:03 HKT

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.