AfterShip Status

All Systems Operational

API Operational

Public Web Portal Operational

Secure Web Portal Operational

Couriers Tracking System Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

api.aftership.com Uptime

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www.aftership.com Uptime

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Past Incidents

Sep 27, 2021

No incidents reported today.

Sep 26, 2021

Planned Secure Web Portal Outage - September 26, 2021 3AM to 4AM EDT

Completed - The scheduled maintenance has been completed.
Sep 26, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 03:00 EDT

Scheduled - To gear up for the upcoming peak season, we will be upgrading online login services. Following online portals and services may not behave as expected during the scheduled maintenance window.

Secure Portals:
1. AfterShip (https://admin.aftership.com)
2. Returns Center (https://admin.returnscenter.com)
3. Postmen (https://admin.postmen.com)
4. Automizely Marketing (https://conversions.automizely.com)
5. Automizely Dropshipping (https://dropshipping.automizely.com)
6. Automizely Reviews (https://reviews.automizely.com)
7. Automizely SMS (https://sms.automizely.com)
8. Automizely Page Builder (https://page-builder.automizely.com)
9. Automizely Loyalty (https://loyalty.automizely.com)
10. Automizely Traffic (https://admin.automizelyads.com)
11. Automizely Shopping (https://shopping.automizely.com)

Services:
1. Register new accounts
2. Login with existing credentials and SSO methods like (Google, Shopify, BigCommerce, etc.)
3. Reset passwords

There will be no impact on APIs.
Sep 10, 02:43 EDT

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

Unable to access Automizely applications on Google Chrome and Microsoft Edge

Resolved - This incident has been resolved.
Sep 14, 06:39 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 06:37 EDT

Investigating - It is reported that some users are not able to access the Automizely applications through Google Chrome and Microsoft Edge computer browsers.
There is some issue with the latest version of these browsers.

Affected secure portals:
1. AfterShip (https://admin.aftership.com)
2. Returns Center (https://admin.returnscenter.com)
3. Postmen (https://admin.postmen.com)
4. Automizely Marketing (https://marketing.automizely.com)
5. Automizely Dropshipping (https://dropshipping.automizely.com)
6. Automizely Reviews (https://reviews.automizely.com)
7. Automizely SMS (https://sms.automizely.com)
8. Automizely Page Builder (https://page-builder.automizely.com)
9. Automizely Loyalty (https://loyalty.automizely.com)
10. Automizely Traffic (https://admin.automizelyads.com)
11. Automizely Shopping (https://shopping.automizely.com)

Our engineers are working in order to identify the root cause. For the time being, it is advised to use any other browser.
Ex: Safari, Mozilla Firefox
Sep 14, 05:00 EDT

Resolved - This incident has been resolved.
Sep 14, 01:32 EDT

Update - We are continuing to monitor for any further issues.
Sep 14, 00:00 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 00:00 EDT

Identified - It is noticed that some users are not able to log in to the AfterShip. Our engineers have identified the problem and working on a fix.
Sep 13, 22:50 EDT

Sep 13, 2021