AfterShip Status

All Systems Operational

Public API Operational

Tracking Operational

Returns Operational

Shipping Operational

Protection Operational

Parser Operational

Commerce Operational

Members Operational

Address Operational

Warranty Operational

Personalization Operational

Admin Portal Operational

Tracking Operational

Returns Operational

Personalization Operational

Feed Operational

EDD Operational

Shipping Operational

Protection Operational

Green Operational

Email Operational

SMS Operational

Popups & Forms Operational

Reviews Operational

Page Builder Operational

Affiliate Operational

Couriers Tracking System Operational

Couriers Shipping System Operational

Support Operational

Third party services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

www.aftership.com Uptime

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Tracking API Uptime

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Returns API Uptime

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Shipping API Uptime

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Commerce API Uptime

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Personalization API Uptime

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Protection API Uptime

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Parser API Uptime

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Past Incidents

May 17, 2025

No incidents reported today.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

[spanish-seur-api] is currently unstable

Resolved - This incident has been resolved.
May 13, 08:40 EDT

Update - We are continuing to investigate this issue.
May 13, 08:40 EDT

Investigating - We are currently experiencing an issue while getting the tracking updates for the carrier "spanish-seur-api". Our team is in touch with the carrier to get this fixed.

We will provide updates as soon as more information becomes available. Thank you for your patience.
May 13, 07:05 EDT

AfterShip AI EDD - Partial outage [Starting Time: 2025/05/13 7:40 AM UTC - Resolved Time: 2025/05/13 10:30 AM UTC]

Resolved - Aftership Notification is fully recovered now and the incident is now resolved.
May 13, 06:34 EDT

Monitoring - The issue has been fixed and the system will be fully recovered in next 2 hours. We will keep monitoring till full recovery.
May 13, 06:03 EDT

Identified - The issue has been identified and a fix is being implemented.
May 13, 05:49 EDT

Investigating - We have identified an issue with AfterShip AI EDD system contributing to an increase in error rate for Predict API and delay in triggering EDD notifications.
May 13, 05:47 EDT

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

[tnt] is currently unavailable

Resolved - The issue has been resolved.
May 5, 23:50 EDT

Update - Carrier is working on the fix and next update would be by tomorrow.
May 5, 05:47 EDT

Investigating - We have been facing issues while generating the labels for the carrier "tnt" since May 2nd, 2025 at 3:00 PM UTC.

Our team is checking with the carrier to get it fixed. We'll update you on the progress.
May 5, 04:15 EDT

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.