Update - We are still investigating this issue and will continue to provide updates on its status.
Nov 15, 2023 - 01:42 EST
Investigating - We are facing issues while getting the tracking updates with the carrier "xpressbees" from 2023-11-06 19:04 (UTC+8) due to the official carrier website updation.
Our team is working on getting this fixed on priority.
Nov 06, 2023 - 21:01 EST
Resolved -
The carrier "australia-post" working normally and services are operational now.
Nov 27, 00:10 EST
Investigating -
We are facing issues while getting the tracking updates with the carrier "australia-post" from 2023-11-27 09:30 (UTC+8), the reason is the official web(https://auspost.com.au/mypost/beta/track/search) is unavailable(Tracking is down for maintenance) now. We will keep monitoring.
Nov 26, 22:25 EST
Resolved -
The carrier "latvijas-pasts" working normally now since 2023-11-24 14:40(UTC+8)
Nov 24, 02:54 EST
Investigating -
We are facing issues while getting the tracking updates from the carrier "Latvijas Pasts" from 2023-11-23 05:22 (UTC+8), the reason is the official web(https://www.pasts.lv/) is unavailable now. We will keep monitoring.
Nov 23, 01:59 EST
Resolved -
Services are operational and the backlogs will be cleared within 1-hour timeline.
Nov 15, 00:09 EST
Identified -
Services are back to normal and the backlogs will be cleared within 1 hour.
Nov 14, 23:54 EST
Update -
We are in the process of investigating the issue and the product affected by the SMS issue is AfterShip Tracking, Other products are not affected. AfterShip Tracking notification 2.0 users (migrated to the new tracking notification system) are also not affected.
Nov 14, 22:44 EST
Update -
We are continuing to investigate this issue.
Nov 14, 21:32 EST
Investigating -
Currently sms to USA and Canada are undeliverable. Our team is checking this on priority to get it fixed.
Nov 14, 21:18 EST