All Systems Operational
API ? Operational
Public Web Portal ? Operational
Secure Web Portal ? Operational
Couriers Tracking System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
api.aftership.com Uptime ?
Fetching
www.aftership.com Uptime ?
Fetching
Past Incidents
Aug 4, 2020

No incidents reported today.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Resolved - This incident has been resolved.
Jul 30, 23:01 HKT
Update - We are continuing to monitor for any further issues.
Jul 30, 22:52 HKT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 22:49 HKT
Update - We are continuing to investigate this issue.
Jul 30, 22:14 HKT
Update - We are continuing to investigate this issue.
Jul 30, 22:13 HKT
Investigating - Due to an on-going issue with Cloudflare, It is observed that some users are facing difficulty while logging into AfterShip web portal in the APAC region affecting Hong Kong and Singapore users.

Affected services are AfterShip, Returns Center, Postmen, and Automizely.
Jul 30, 22:12 HKT
Jul 29, 2020
Resolved - The issue has been resolved.
Jul 29, 07:17 HKT
Monitoring - A fix has been implemented and we're monitoring the results.
Jul 29, 06:27 HKT
Update - A correction here. Tracking status email notifications are not impacted.
Jul 28, 23:44 HKT
Update - Our ESP is still working on applying a fix for the issue.
Jul 28, 23:11 HKT
Investigating - We were notified by our email service provider about a delay in email sending. We have been following up with the service provider to ensure services are back to normal ASAP.
The impact is limited to the following.
1. Tracking status email notifications.
2. Returns Center status change notification.
3. Automizely emails.
Jul 28, 21:11 HKT
Jul 28, 2020
Resolved - This incident has been resolved.
Jul 28, 23:41 HKT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 22:53 HKT
Investigating - We are currently investigating this issue. The following services are impacted.
1. Secure AfterShip login
2. Secure Returns Center login
3. Secure Postmen login
4. Secure Automizely login
Jul 28, 22:45 HKT
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020

No incidents reported.

Jul 22, 2020

No incidents reported.

Jul 21, 2020

No incidents reported.