All Systems Operational

Public API ? Operational
Tracking Operational
Returns Operational
Shipping Operational
Protection Operational
Parser Operational
Commerce Operational
Members Operational
Address Operational
Warranty Operational
Personalization Operational
Admin Portal ? Operational
Tracking Operational
Returns Operational
Personalization Operational
Feed Operational
EDD Operational
Shipping Operational
Protection Operational
Green Operational
Email Operational
SMS Operational
Popups & Forms Operational
Reviews Operational
Page Builder Operational
Affiliate Operational
Couriers Tracking System ? Operational
Couriers Shipping System Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
www.aftership.com Uptime ?
Fetching
Tracking API Uptime ?
Fetching
Returns API Uptime ?
Fetching
Shipping API Uptime ?
Fetching
Commerce API Uptime ?
Fetching
Personalization API Uptime ?
Fetching
Protection API Uptime ?
Fetching
Parser API Uptime ?
Fetching
May 20, 2025

No incidents reported today.

May 19, 2025

No incidents reported.

May 18, 2025
Aftership Shipping- [tnt] is currently unavailable
Resolved - This incident has been resolved.
May 18, 03:50 EDT
Update - We are continuing to investigate this issue.
May 18, 03:20 EDT
Investigating - We have been facing issues while generating the labels for the carrier "tnt" since May 18th, 2025 at 01:00 AM UTC

Our team is checking with the carrier to get it fixed. We'll update you on the progress.
May 17, 23:58 EDT
May 17, 2025
May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
[spanish-seur-api] is currently unstable
Resolved - This incident has been resolved.
May 13, 08:40 EDT
Update - We are continuing to investigate this issue.
May 13, 08:40 EDT
Investigating - We are currently experiencing an issue while getting the tracking updates for the carrier "spanish-seur-api". Our team is in touch with the carrier to get this fixed.

We will provide updates as soon as more information becomes available. Thank you for your patience.
May 13, 07:05 EDT
AfterShip AI EDD - Partial outage [Starting Time: 2025/05/13 7:40 AM UTC - Resolved Time: 2025/05/13 10:30 AM UTC]
Resolved - Aftership Notification is fully recovered now and the incident is now resolved.
May 13, 06:34 EDT
Monitoring - The issue has been fixed and the system will be fully recovered in next 2 hours. We will keep monitoring till full recovery.
May 13, 06:03 EDT
Identified - The issue has been identified and a fix is being implemented.
May 13, 05:49 EDT
Investigating - We have identified an issue with AfterShip AI EDD system contributing to an increase in error rate for Predict API and delay in triggering EDD notifications.
May 13, 05:47 EDT
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

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