Origin country issue for FedEx courier

Incident Report for AfterShip

Resolved

This incident has been resolved.
Posted Dec 02, 2022 - 07:38 EST

Monitoring

A partial outage was observed for the FedEx courier, where the origin country was incorrectly assigned to the shipments. This has impacted the Shipment Dashboard and Analytics Data.

Team is working to roll back the updates & deployment of fix.
Posted Dec 02, 2022 - 07:04 EST
This incident affected: Admin Portal (Tracking) and Couriers Tracking System.