Delayed tracking updates

Incident Report for AfterShip Tracking

Resolved

The issue with delayed tracking updates has been resolved now. Any affected tracking number will be updated automatically.

Posted Apr 20, 2021 - 06:10 EDT

Monitoring

A fix has been applied by the team and we are monitoring the status.

Posted Apr 20, 2021 - 05:51 EDT

Identified

We are facing some issues with our tracking API due to which the tracking updates will be delayed. The engineers have Identified the root cause and working on the fix.

Posted Apr 20, 2021 - 04:50 EDT

This incident affected: API, Public Web Portal, Secure Web Portal, and Couriers Tracking System.