Identified the discrepancy between the admin.aftership.com shipment dashboard and exporting data in the file. We are working on locating the issue.

Incident Report for AfterShip

Resolved

The incident has been resolved and the service is fully operational.
Posted Jul 21, 2023 - 07:06 EDT

Update

Noticed the export scheduled report part is also impacted and we are still working on fixing this.
Posted Jul 21, 2023 - 03:01 EDT

Investigating

We are currently investigating the issue.
Posted Jul 21, 2023 - 00:22 EDT
This incident affected: Admin Portal (Tracking).