Identified the discrepancy between the shipment dashboard and exporting data in the file. We are working on locating the issue.
Incident Report for AfterShip Tracking
The incident has been resolved and the service is fully operational.
Posted Jul 21, 2023 - 07:06 EDT
Noticed the export scheduled report part is also impacted and we are still working on fixing this.
Posted Jul 21, 2023 - 03:01 EDT
We are currently investigating the issue.
Posted Jul 21, 2023 - 00:22 EDT
This incident affected: Secure Web Portal.