Admin Shipment page Impacted

Incident Report for AfterShip Tracking

Resolved

This incident has been resolved.

Posted Feb 20, 2023 - 11:35 EST

Update

We are continuing to investigate this issue.

Posted Feb 20, 2023 - 11:10 EST

Investigating

Admin shipment list page service is impacted on Monday, February 20th, 2023. We have identified the issue and our Engineers are working on it.

Below are the impacts:

1. Impacts the admin shipment list page.
2. GET tracking API query endpoint.
3. Branded tracking page.

Note: It won't impact the get tracking by ID or slug plus tracking number scenario.

Posted Feb 20, 2023 - 09:00 EST

This incident affected: API.