Anomalies With TikTok Shop API Causing Increased Latency & Data Syncronization Issue. [Start time: 2026/01/25 8:50 AM UTC]

Incident Report for AfterShip

Identified

We are currently experiencing widespread anomalies with the TTS API. TTS API 5xx errors and increased latency.
This has further resulted in disruptions to data synchronization.

We are working with the TTS team to get this resolved

Posted Jan 25, 2026 - 07:04 EST

This incident affects: Third party services.