Anomalies With TikTok Shop API Causing Increased Latency & Data Syncronization Issue. [Start time: 2026/01/25 8:50 AM UTC] - [End Time 2026/01/25 12:07 UTC]

Incident Report for AfterShip

Resolved

This incident has now been resolved.
Posted Jan 25, 2026 - 12:38 EST

Identified

We are currently experiencing widespread anomalies with the TTS API. TTS API 5xx errors and increased latency.
This has further resulted in disruptions to data synchronization.

We are working with the TTS team to get this resolved
Posted Jan 25, 2026 - 07:04 EST
This incident affected: Third party services.
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