API Service Impacted

Incident Report for AfterShip Tracking

Resolved

API services were impacted on Tuesday, December 20th, 2022 from 07:32 AM EDT. We have identified the issue and our Engineers fixed it on Tuesday, December 20th, 2022 at 07:52 AM EDT.

Below are applications that were affected:
1. AfterShip

Below are the impacts:
1. api.aftership.com experienced a high latency and a high error rate from 07:32 AM EDT to 07:52 AM EDT.
2. Notifications were being sent out normally, but the status showing on admin.aftership.com is not updated in time. We are working on a fix.

Posted Dec 20, 2022 - 09:45 EST

This incident affected: API.