Delayed updates on tracking page and AfterShip account
Incident Report for AfterShip
Resolved
The issue has been fixed now. All services are now returned to normal.
Posted Dec 14, 2020 - 20:26 EST
Monitoring
A fix has been deployed and we are monitoring the status.
Posted Dec 14, 2020 - 20:05 EST
Identified
We have noticed some delays while querying a tracking on the AfterShip account and tracking page. The team is working on the fix and will be implemented soon.
Posted Dec 14, 2020 - 19:56 EST
This incident affected: API, Public Web Portal, and Secure Web Portal.