Monitoring - The issue has been addressed with a fix, and we’re observing the results to ensure stability.
Dec 05, 2025 - 04:35 EST
Identified - Because of cloudflare issue, our All traffic dropped over 90 percentage.
Almost all products were affected and gradually recovering at the moment we are currently assessing the extent of the impact.

Dec 05, 2025 - 04:22 EST
Update - We are continuing to investigate this issue.
Dec 04, 2025 - 08:11 EST
Update - We are continuing to investigate this issue.
Dec 03, 2025 - 00:32 EST
Update - We are continuing to investigate this issue.
Dec 01, 2025 - 00:47 EST
Investigating - The carrier DPD Romania (Slug: dpd-ro) API is unavailable resulting in no tracking updates.
Nov 28, 2025 - 11:36 EST
Public API Operational
Tracking Operational
Returns Operational
Shipping Operational
Protection Operational
Parser Operational
Commerce Operational
Members Operational
Address Operational
Warranty Operational
Personalization Operational
Admin Portal Operational
Tracking Operational
Returns Operational
Personalization Operational
Feed Operational
EDD Operational
Shipping Operational
Protection Operational
Green Operational
Email Operational
SMS Operational
Popups & Forms Operational
Reviews Operational
Page Builder Operational
Affiliate Operational
Couriers Tracking System Partial Outage
Couriers Shipping System Operational
Support Degraded Performance
Third party services Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
www.aftership.com Uptime ?
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Tracking API Uptime ?
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Returns API Uptime ?
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Shipping API Uptime ?
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Commerce API Uptime ?
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Personalization API Uptime ?
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Protection API Uptime ?
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Parser API Uptime ?
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Dec 5, 2025

Unresolved incident: Traffic Dropped Due to Cloudfare Issue - Start Time 2025/12/05 8:50 AM UTC.

Dec 4, 2025
Resolved - Carrier [dpd-poland] is now sharing tracking updates correctly and timely. The incident is now resolved.
Dec 4, 06:33 EST
Update - We are continuing to investigate this issue.
Dec 3, 09:55 EST
Investigating - The carrier DPD Poland (Slug: dpd-poland) API is unavailable resulting in no tracking updates.
Dec 2, 11:56 EST
Dec 3, 2025
Resolved - This incident has been resolved at 2025-12-02 10:06:00 UTC and the services have been fully restored
Dec 3, 01:00 EST
Update - We are continuing to investigate this issue.
Dec 3, 00:32 EST
Update - We are continuing to investigate this issue.
Dec 1, 00:47 EST
Update - Carrier - myhermes-uk is partially available, resulting in tracking updates failure in AfterShip Tracking.
We are currently investigating and will share updates as we have them.

Nov 27, 06:19 EST
Investigating - Carrier - myhermes-uk is not available, resulting in tracking updates failure in AfterShip Tracking.
We are currently investigating and will share updates as we have them.

Nov 25, 09:35 EST
Dec 2, 2025
Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Nov 27, 2025
Nov 26, 2025

No incidents reported.

Nov 25, 2025
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.