Resolved -
This incident has been resolved at 2025/12/05 9:25 AM UTC and the services have been fully restored
Dec 5, 04:42 EST
Monitoring -
The issue has been addressed with a fix, and we’re observing the results to ensure stability.
Dec 5, 04:35 EST
Identified -
Because of cloudflare issue, our All traffic dropped over 90 percentage. Almost all products were affected and gradually recovering at the moment we are currently assessing the extent of the impact.
Dec 5, 04:22 EST
Resolved -
This incident has been resolved at 2025-12-02 10:06:00 UTC and the services have been fully restored
Dec 3, 01:00 EST
Update -
We are continuing to investigate this issue.
Dec 3, 00:32 EST
Update -
We are continuing to investigate this issue.
Dec 1, 00:47 EST
Update -
Carrier - myhermes-uk is partially available, resulting in tracking updates failure in AfterShip Tracking. We are currently investigating and will share updates as we have them.
Nov 27, 06:19 EST
Investigating -
Carrier - myhermes-uk is not available, resulting in tracking updates failure in AfterShip Tracking. We are currently investigating and will share updates as we have them.
Nov 25, 09:35 EST