Investigating - The carrier Asendia is currently unavailable, resulting in no updates for the associated shipments. We will keep you posted on further updates.
Jan 26, 2026 - 03:01 EST
Unresolved incident: Carrier Asendia is currently unavailable (Slugs: asendia-de, asendia-hk, asendia-uk, asendia) - Start Time: 2026-01-25 06:30:00 AM UTC.
Resolved -
This incident has now been resolved.
Jan 25, 12:38 EST
Identified -
We are currently experiencing widespread anomalies with the TTS API. TTS API 5xx errors and increased latency. This has further resulted in disruptions to data synchronization.
We are working with the TTS team to get this resolved
Jan 25, 07:04 EST
Resolved -
This incident has been resolved.
Jan 21, 05:23 EST
Update -
We are continuing to investigate this issue.
Jan 21, 05:23 EST
Investigating -
The Carrier DPD France (Formerly Exapaq) is currently available resulting in no tracking updates for associated shipments. We are investigating this further.
Jan 20, 01:07 EST