AfterShip Status

All Systems Operational

Public API Operational

Tracking Operational

Returns Operational

Shipping Operational

Protection Operational

Parser Operational

Commerce Operational

Members Operational

Address Operational

Warranty Operational

Personalization Operational

Admin Portal Operational

Tracking Operational

Returns Operational

Personalization Operational

Feed Operational

EDD Operational

Shipping Operational

Protection Operational

Green Operational

Email Operational

SMS Operational

Popups & Forms Operational

Reviews Operational

Page Builder Operational

Affiliate Operational

Couriers Tracking System Operational

Couriers Shipping System Operational

Support Operational

Third party services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Database Upgrade [23rd Feb 2025] Feb 23, 2025 02:00-03:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 2025 - 04:19 EST

Scheduled - We're performing an upgrade that will take approximately 1 hour to complete. During this time, the following features will be unavailable:

- Register new accounts
- Login with existing credential
- Reset password

Note: APIs will not be affected.

We appreciate your patience in this regard.
Jan 23, 2025 - 03:26 EST

System Metrics Month Week Day

www.aftership.com Uptime

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Tracking API Uptime

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Returns API Uptime

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Shipping API Uptime

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Commerce API Uptime

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Personalization API Uptime

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Protection API Uptime

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Parser API Uptime

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Past Incidents

Jan 26, 2025

No incidents reported today.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

Royal mail is currently partially unavailable

Resolved - The incident has been resolved.
All services are back to normal and operational.
Jan 19, 01:33 EST

Update - We have been facing issues while getting the tracking updates for the carrier "royal-mail".

Our team is working on priority to fix it. We'll update you on the progress.
Jan 16, 07:31 EST

Investigating - Royal mail is currently partially unavailable
Jan 16, 07:30 EST

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

Jan 15, 2025

No incidents reported.

Jan 14, 2025

AfterShip - Protection and Warranty page set with custom domain not loading

Resolved - AfterShip Protection is back to normal. The issues are resolved at 2025-01-14 17:03 PM UTC
Jan 14, 12:40 EST

Update - AfterShip Warranty is back to normal. We're still investigating AfterShip Protection.
Jan 14, 12:34 EST

Identified - We detected an issue impacting Protection and Warranty customers using custom domain resulting in "Page not found" error. We are applying a fix.
Jan 14, 11:35 EST

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.