AfterShip Tracking Status

All Systems Operational

API Operational

Public Web Portal Operational

Secure Web Portal Operational

Couriers Tracking System Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

api.aftership.com Uptime

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www.aftership.com Uptime

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Past Incidents

Sep 20, 2024

No incidents reported today.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

[spring-gds] is currently unavailable

Resolved - The incident has been resolved and the service is fully operational. We appreciate your cooperation.
Sep 13, 04:31 EDT

Investigating - We have been experiencing issues with tracking updates for the carrier "spring-gds" Since 2024-09-12 00:00 CST.

Our team is in touch with the carrier to fix it on priority. We'll update you on the progress.
Sep 13, 03:48 EDT

Sep 12, 2024

Custom domain BTP url does not work

Resolved - The incident has been resolved and the service is working as expected. We appreciate your patience with us.
Sep 12, 10:25 EDT

Investigating - Custom domain BTP URL does not work giving the [404] Error message, Our team is actively working to resolve this issue and ensure that all address information is fully visible. We will keep you updated on the progress.
Sep 12, 10:23 EDT

Sep 11, 2024

No incidents reported.

Sep 10, 2024

Merchants will encountering error message

Resolved - The services have been fully "restored" the incident has been resolved and admins are working normally
Sep 10, 10:36 EDT

Investigating - [Because Shopify has an issue with admin and API cause ]we are currently experiencing an issue with Shopify Merchants may have unexpected errors when performing actions related to commerce side operations: i.e. Refund / Restock / Create replacement order etc.

Our team is checking to get it fixed. We'll update you on the progress.
Sep 10, 09:59 EDT

Incorrect boot link generated with branded tracking page

Resolved - The incident has been resolved and the Branded Tracking Page is working as expected. We appreciate your patience with us
Sep 10, 05:07 EDT

Update - We are continuing to investigate this issue. We appreciate your patience.
Sep 9, 23:44 EDT

Investigating - We identified an issue with the branded tracking page where the boot link was generated incorrectly.

We have fixed this issue and working to fix the historical data.

We will update you on the progress
Sep 9, 23:38 EDT

Sep 9, 2024

Sep 8, 2024

No incidents reported.

Sep 7, 2024

[Australia Post] API Server Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 7, 17:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 07:00 EDT

Scheduled - Australia Post will be performing routine maintenance on their Tracking Services from Saturday, September 7, 9:00 PM AEST to Sunday, September 8, 7:00 AM AEST. During this period, the ‘Track Items’ and ‘Delivery Choices’ APIs will be temporarily unavailable.All other Shipping and Tracking APIs will remain available.

Please note: services may resume earlier than 8 September, 7:00am AEST Sun .

We appreciate your patience with us.
Sep 5, 06:28 EDT

Sep 6, 2024

No incidents reported.