All Systems Operational
Public API ? Operational
Tracking Operational
Returns Operational
Shipping Operational
Protection Operational
Parser Operational
Commerce Operational
Members Operational
Address Operational
Warranty Operational
Personalization Operational
Admin Portal ? Operational
Tracking Operational
Returns Operational
Personalization Operational
Feed Operational
EDD Operational
Shipping Operational
Protection Operational
Green Operational
Email Operational
SMS Operational
Popups & Forms Operational
Reviews Operational
Page Builder Operational
Affiliate Operational
Couriers Tracking System ? Operational
Couriers Shipping System Operational
Support Operational
Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
www.aftership.com Uptime ?
Fetching
Tracking API Uptime ?
Fetching
Returns API Uptime ?
Fetching
Shipping API Uptime ?
Fetching
Commerce API Uptime ?
Fetching
Personalization API Uptime ?
Fetching
Protection API Uptime ?
Fetching
Parser API Uptime ?
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Past Incidents
Jan 21, 2025

No incidents reported today.

Jan 20, 2025

No incidents reported.

Jan 19, 2025
Royal mail is currently partially unavailable
Resolved - The incident has been resolved.
All services are back to normal and operational.
Jan 19, 01:33 EST
Update - We have been facing issues while getting the tracking updates for the carrier "royal-mail".

Our team is working on priority to fix it. We'll update you on the progress.
Jan 16, 07:31 EST
Investigating - Royal mail is currently partially unavailable
Jan 16, 07:30 EST
Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Jan 15, 2025

No incidents reported.

Jan 14, 2025
AfterShip - Protection and Warranty page set with custom domain not loading
Resolved - AfterShip Protection is back to normal. The issues are resolved at 2025-01-14 17:03 PM UTC
Jan 14, 12:40 EST
Update - AfterShip Warranty is back to normal. We're still investigating AfterShip Protection.
Jan 14, 12:34 EST
Identified - We detected an issue impacting Protection and Warranty customers using custom domain resulting in "Page not found" error. We are applying a fix.
Jan 14, 11:35 EST
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025
AfterShip Multiple services interrupted - Inaccessible/High latency Incident Time Range: 2025-01-08 @ 3:13PM -- 2025-01-08 @ 3:33PM (UTC)
Resolved - The incident has been resolved.
All services are back to normal and operational.
Jan 8, 11:20 EST
Investigating - We were facing a disruption for all AfterShip services. Services are either inaccessible or have very high latency.
It is issue on Google Cloud Platform side.
Services are recovering now.

Incident Time Range: 2025-01-08 3:13PM -- 2025-01-08 3:33PM (UTC)
Jan 8, 11:13 EST
Jan 7, 2025

No incidents reported.

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